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Terms & Conditions



WARRANTY

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Advanced Holster products come with a LIMITED LIFETIME WARRANTY.

We guarantee all of our products to be built to the highest standard of quality and free of any defective workmanship or parts.

Our products are guaranteed for hard use applications and we understand that our customers will use these products in such situations. If your product becomes damaged and ceases to function correctly, please contact us and we will repair or replace it at our discretion. Detailed pictures of the damage will help us determine the severity and how we can best help you. The term "damage" does not mean normal wear and tear such as cosmetic damage or dirt/dust accumulation.

Any small parts such as screws, nuts, belt clips, spacers, or washers that break during normal use will be replaced at NO COST to the user. We request that you send us pictures of any broken parts so we can send the correct replacements to you. Spare or extra parts are available for extra cost upon request.

Any blatant abuse of the product is NOT covered under the warranty. Examples of blatant abuse include, but are not limited to: beating the product with a sledge hammer, running it through a band saw, or setting it on fire.

Any NON-Advanced Holster products offered on our site may carry a warranty if is offered by their respective manufacturers.

RETURNS/EXCHANGES/CANCELLATIONS

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If you need to cancel your order for any reason you MUST cancel within 24 hours of purchase or a $30 service fee will be charged.

Made to Order products CANNOT be returned for a refund or exchanged. These items are built as the orders are received and made to meet the user's specifications. If you typed your name into the "Made to Order Agreement" Box when ordering a product, then you have agreed to the "Made to Order Agreement".

Made to Order AgreementBy typing their full name into the box, the user acknowledges that the holster is estimated to ship in 3 to 6 weeks. The customer understands that this is only an estimate and it may take longer to ship. The customer also acknowledges and agrees that, due to the custom nature of the product, the order cannot be cancelled or refunded once the order is place. 

Made to order products start the production process 24 hours from the time the order is placed. From there, the product is added to our production schedule and we begin to order and collect the necessary tools and materials to produce your item (where applicable). Understand that these products are hand made, inspected, and tested individually to provide the highest quality to our customers. We do NOT take shortcuts with our products. 

Our return policy for standard, non-custom products lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If you purchased an item through us that is made by another manufacturer, please do not send your purchase back to the manufacturer in the case of a return situation.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@advancedholster.com.


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged from the factory. If your item is damaged in shipping, you must file a claim with the courier (USPS, UPS, FedEx).  If you need to exchange it for the same item, send us an email at sales@advancedholster.com you will be provided with information to complete your exchange.


Shipping

To return your product, please contact us at sales@advancedholster.com to initiate the return process. You will be provided with instructions to complete the return.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund in the case that shipping is paid for by us.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Safety Precautions!

For your protection and safety we recommend you read, understand and follow these warnings and this information before using any Advanced Holster product. Advanced Holster products may also include special instructions that are to be read, understood and followed before using the product.
So that we may provide the best possible Advanced Holster product, the prices, designs, finishes, sizes, specifications, and availability of our products are subject to change without notice.


FIREARMS TRAINING IS ESSENTIAL
It is essential for your safety that, before you use any Advanced Holster products, you first receive training in the safe operation of firearms including handguns. Instruction is available from recognized firearms safety training institutions such as the National Rifle Association, 1600 Rhode Island Ave., NW, Washington, DC 20036.


SPECIAL NOTICE FOR LAW ENFORCEMENT PERSONNEL
Your law enforcement agency may select and provide the holsters for your use. In such cases it is the responsibility of the agency to make the holster selection, not the holster manufacturer. This should be done after reviewing all of the available alternatives. The review must include an analysis of the performance, quality of construction, and safety of the holsters and other products under consideration.


It is also the agency’s responsibility to provide you with weapon retention training. No holster can retain a handgun from a determined assailant, or from falling out in every situation. It is your responsibility to take advantage of effective weapon retention training. It is also your responsibility to become proficient in such retention techniques, and to employ them when needed.
Advanced Holster products are only to be used by uniformed police officers when such officers have received weapon retention training administered by qualified weapons retention instructors.


DANGER - WARNING ALL FIREARMS, INCLUDING HANDGUNS, ARE POTENTIALLY DANGEROUS AND CAN INFLICT SERIOUS PERSONAL INJURY AND EVEN DEATH WHEN USED IMPROPERLY.
Always test a holster for proper fit with the handgun by first using an unloaded handgun. When inserting the handgun, keep the thumb on the hammer or slide of the handgun. This will help prevent movement of the hammer or slide. Always keep your fingers away from the handgun’s trigger when holstering or drawing your handgun. Touching the trigger during holstering or drawing could result in an accidental discharge. Accidental discharges can cause serious injury and even death.
Each time you carry your handgun in your holster, always ensure that you fully seat your handgun in the holster. Also be certain that any straps or retention devices furnished with the holster are functional, and always use them. Never modify your holster or deactivate or remove any factory-supplied retention device.


Advanced Holster recommends that you practice regularly with your Advanced Holster holster to improve your familiarity and proficiency with the holster. Regular practice also will help ensure your safety while handling a handgun with your holster.


MODIFIED FIREARMS AND HOLSTERS

Advanced Holster designs and intends its products for firearms of factory-standard specifications or professionally modified by a gunsmith or other trained professional. Your Advanced Holster holster or other product is to be used only with the specific handgun for which it is designed, intended and clearly marked. Always avoid the use of poorly maintained, or damaged, or low-quality handguns with your holster or other product.


Avoid any modifications to your Advanced Holster product. Any modifications could result in an accidental discharge or reduced firearm retention.


REGULARLY INSPECT YOUR PRODUCT
Regular inspections and maintenance by you of your Advanced Holster products are essential. In the event you find your Advanced Holster product to be loose, worn, damaged or ineffective, cease use immediately. Immediately contact Advanced Holster at the info@advancedholster.com or 910-447-2006




OVERVIEW


This website is operated by Advanced Holster. Throughout the site, the terms “we”, “us” and “our” refer to Advanced Holster. Advanced Holster offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Our store is hosted on www.GoDaddy.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.





SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature.


A breach or violation of any of the Terms will result in an immediate termination of your Services.



SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse service to anyone for any reason at any time.


You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.


This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.


We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.


We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.



SECTION 5 - PRODUCTS OR SERVICES


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.


We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.



SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For more detail, please review our Returns Policy.


SECTION 7 - THIRD-PARTY LINKS


Certain content, products and services available via our Service may include materials from third-parties.


Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.


We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.



SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



SECTION 9 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.



SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).


We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.




SECTION 11 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.



SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Advanced Holster’ products, when properly used and maintained, can provide years of satisfactory performance. It is, however, impossible for Advanced Holster to prevent abuses of our products. Therefore, Advanced Holster products are sold “as is” and “with all faults.” Advanced Holster makes no express or implied warranties on the sale of our products.

Disclaimed from the sales transaction are all warranties of merchantability or fitness for the intended use, either expressed or implied. Also disclaimed from the sales transaction is any liability for incidental or consequential damage resulting from the use of an Advanced Holster product.

The buyer, and not Advanced Holster, assumes the entire risk as to the quality and performance of the product. Also, the buyer, and not Advanced Holster, is responsible for determining the suitability of the product for the intended use.

In the event you find your Advanced Holster product is loose, worn, damaged or ineffective, you as the buyer assume the entire risk of all necessary servicing or repair. If you have a question regarding your Advanced Holster product or Advanced Holster’s policies, please contact Advanced Holster at info@advancedholster.com




SECTION 14 - INDEMNIFICATION


You agree to indemnify, defend and hold harmless Advanced Holster and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



SECTION 15 - SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



SECTION 16 - TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.


These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.


If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



SECTION 17 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.


These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).


Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



SECTION 18 - GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of North Carolina.



SECTION 19 - CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time at this page.


We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



SECTION 20 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at info@advancedholster.com




PRIVACY STATEMENT


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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.



SECTION 2 - CONSENT


How do you get my consent?


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.



How do I withdraw my consent?


If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@advancedholster.com



SECTION 3 - DISCLOSURE


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



SECTION 4 - GoDaddy


Our store is hosted on GoDaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Your data is stored through GoDaddy's data storage, databases and the general GoDaddy application. They store your data on a secure server behind a firewall.



Payment:


If you choose a direct payment gateway to complete your purchase, then GoDaddy stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


SECTION 5 - THIRD-PARTY SERVICES



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.


However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.



Links


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.



SECTION 6 - SECURITY


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



SECTION 7 - AGE OF CONSENT


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.



SECTION 8 - CHANGES TO THIS PRIVACY POLICY


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.



QUESTIONS AND CONTACT INFORMATION


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@advancedholster.com